Shipping policy


Shipping Policy – SrOfGold




Order Processing



  • All orders are processed within 1-2 business days following order confirmation.
  • Orders placed after 3:00 PM local time or on weekends/holidays will be processed on the next business day.




Domestic Shipping (United States)



  • Standard Shipping:
    Estimated delivery time is 3-5 business days.
    Shipping fees are calculated at checkout.
  • Express Shipping:
    Estimated delivery time is 1-2 business days.
    Express shipping options, if available, will be presented at checkout.
  • Free Shipping:
    Free shipping promotions may apply to select orders. Please review the promotion details on our website.




International Shipping



  • We currently offer international shipping to select countries.
  • Estimated delivery times vary depending on destination and may be subject to delays due to customs processing.
  • Shipping fees and applicable taxes/duties will be clearly indicated during the checkout process.
  • Customers are responsible for any customs fees, import duties, or taxes imposed by their destination country.




Shipment Tracking



  • Once your order is shipped, you will receive a confirmation email with your tracking number and a link to track your package.
  • Please allow up to 24 hours for tracking information to be updated after dispatch.




Shipping Address



  • Please ensure that your shipping address is complete and accurate.
  • SrOfGold is not responsible for delays or losses if an incorrect or incomplete address is provided.




Delays and Issues



  • While we strive to meet our estimated delivery times, delays may occur due to factors beyond our control, such as severe weather, carrier issues, or customs delays.
  • If you experience a significant delay or have concerns about your shipment, please contact our support team at [support email/contact information].




Lost or Damaged Items



  • If your package is lost or arrives damaged, please contact us immediately with your order details and photos of the damage (if applicable).
  • We will work with the carrier to resolve the issue and, in eligible cases, arrange for a replacement shipment or store credit.




Changes to This Policy



  • SrOfGold reserves the right to modify this Shipping Policy at any time. Any updates will be posted on our website and become effective immediately upon posting.